Terms and Conditions of Service

Last updated: June 30, 2025

Please read these Terms and Conditions ("Terms," "Terms and Conditions") carefully before using the services ("Services") provided by Voice Front Technologies Private Limited ("us," "we," or "our"), including our website at https://www.ezora.co, or any other application or related services that link to these Terms.
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Services.

1. Acceptance of Terms

By creating an account, accessing, or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree with all of these Terms, you are expressly prohibited from using the Services and must discontinue use immediately.

2. Your Account

When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Services.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

3. Services Provided

Voice Front Technologies Private Limited provides various services including, but not limited to, those accessible via https://www.ezora.co. Our Services are designed to provide and administer user accounts, respond to inquiries, facilitate service delivery, process orders, and offer support.
We also offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies ("AI Products"). These AI Products include, but are not limited to, AI bots, AI insights, and AI automation. Your use of these AI Products is subject to these Terms and our Privacy Policy.

4. Use of AI Products

Our AI Products are provided through third-party service providers ("AI Service Providers"), including ElevenLabs, Google Cloud AI, Deepgram, OpenAI, and Anthropic. By using our AI Products, you acknowledge and agree that your input, output, and personal information will be shared with and processed by these AI Service Providers as necessary to enable the functionality of the AI Products and for purposes outlined in our Privacy Policy.
You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider. You are solely responsible for your interactions with the AI Products and any content generated through their use.

5. Intellectual Property

The Services and all contents, including but not limited to text, images, graphics, or code, are the property of Voice Front Technologies Private Limited and are protected by copyright, trademarks, database rights, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as generally permitted through the normal functionality of the Services.

6. Prohibited Uses

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:

7. Termination

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may do so by contacting us using the details provided in our Privacy Policy. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases, subject to our data retention policies as outlined in our Privacy Policy.

8. Disclaimer of Warranties

Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Voice Front Technologies Private Limited, its subsidiaries, affiliates, and its licensors do not warrant that: a) the Services will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Services are free of viruses or other harmful components; or d) the results of using the Services will meet your requirements.

9. Limitation of Liability

In no event shall Voice Front Technologies Private Limited, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services and supersede and replace any prior agreements we might have had between us regarding the Services.

11. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.

12. Contact Us

If you have any questions about these Terms, please contact us: